Hum Log@ McDonald’s: The Story Of A Smile

McDonald's Employees Smile

“I look up from the counter as a customer walks up to place an order. I smile and wish her. She looks distracted and in a hurry. She places an order, while talking on the phone. I turn around and put together her McVeggie burger. I serve it to her at the counter and present her the bill. She is still on the phone as she digs through her bag for the money. I return her change. She turns to leave the counter. I call out “Ma’am, enjoy your meal” and I smile. She pauses and turns back – she thanks me and smiles! A smile is truly infectious! Keep smiling!”

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