Eating out at a McDonald’s is an experience that RATES high on your joyful meter! We like to keep it that way 😇 – whether it’s an outlet you frequent, or the first one you ever stepped in (Hello, Nostalgia!), or simply, a brand-new store. We work hard to make every visit a memorable and fulfilling one for you.
Our mains helping us on our happiness mission are none other than the awesome staff members at our outlets. Take our Guest Executive Leaders (GELs, we call them!), for example. Did you guys know that these guys know everything that there is to know about McDonald’s and then some more? No?
Our GELs are encyclopaedias on McDonald’s. If you have a question, consider it answered. Speaking of which, let’s answer some of your questions, right here…
DID YOU KNOW THAT…
✨ You can ask them what’s the best combo to order?
Spoiler alert, you might not even have to ask! Based on your menu choices or what you pick, they’ll recommend a fantastic combo for you that you can customise as well as avail of, at McDonald’s meal prices perfect for you. Prepare to be delighted!
✨ You can request their assistance with our self-ordering kiosks?
One of our coolest NEW features is the self-ordering kiosk at our restaurants. From using the interactive screen on our e-kiosks to adding menu items to your order to paying for it – our helpful hospitality leaders will show you how to make your order a well-informed one.
✨ You can ask them how to redeem offers on the McDonald’s App?
If you’re new to using our McDonald’s App… No worries. Our staff will help you activate the programme so you never miss out on My M Rewards again. From enrolling on the App to making sure you snag the best offers on your meal at McDonald’s, our guys are your guys, through and through.
✨ You can ask them where can you find the nutritional/calorific information of the McDonald’s menu?
Our crew members will fill you in on everything, from allergen and nutritional information of the food items to preparation styles too.
✨ You can request a McDonald’s kitchen tour?
As a McDonald’s fan, you might be curious about how we work. Well, you’re welcome to take our kitchen tour! Just speak to our store manager at the outlet you’re visiting to request a kitchen tour, and they’ll gladly comply. From witnessing our storage sections and preparation stations to taking note of the ingredients we work with – you’re in for a treat, watching your faves get made. Our Golden Fries, included… Nom nom!
✨ You can ask us about hosting birthday parties at McDonald’s?
If you’ve attended a McDonald’s birthday party, you know it is LIT! Now if you’re contemplating throwing your own party here or one for someone you know, ask us your queries, from planning to execution mode. 🎈
“Ask US anything!”
TL;DR 👉🏽 You can rely on our employees for everything McDonald’s! You might even learn a new thing or two, including 120 Seconds Service Guarantee on our Drive-Thrus. We take every query, seriously. Just enter with a smile, and we’ll make sure you leave with a bigger one… And, gentle reminder, keep the McDonald’s App on hand!
